ITIL Lifecycle Suite, 2011 Edition (5 Volume Set) by Randy A. Steinberg

Book Title: ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)

Publisher: The Stationery Office

ISBN: 0113313233

Author: Randy A. Steinberg

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Randy A. Steinberg with ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)

  • ITIL® Practitioner Guidance
  • Key Element Guide Suite
  • Passing Your ITILl Foundation Exam: 2011 (Best Management Practice)
  • ITIL Foundation Exam Study Guide
  • ITIL For Beginners: The Complete Beginner's Guide to ITIL
  • Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
  • COBIT 5 Framework
  • COBIT 5: Enabling Processes
  • COBIT 5 Implementation
  • Operational Support And Analysis ITIL Intermediate Capability Handbook